Refund Policy

We at NOVELTHARIX strive to ensure that our customers are fully satisfied with their purchases. If for any reason you are not completely satisfied, we are here to help.

Eligibility for Refunds

To be eligible for a refund, the following criteria must be met:

• The item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• A receipt or proof of purchase is required.

Refund Process

To initiate a refund, please contact our customer service team at [email protected] with your order details. Once your request is received, we will inspect the item and notify you of the status of your refund.

Timeframe for Refunds

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 10-14 business days.

Non-Refundable Items

• Gift cards
• Downloadable software products
• Some health and personal care items

For further queries, please reach out to us at [email protected].